Refund & Return Policy

At TreadCove, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.

1. Eligibility for Returns

You may return new, unused, and uninstalled items within 14 days of delivery. Items must be in their original packaging with all accessories and documentation included.

2. Non-Returnable Items

We do not accept returns on used tires, mounted tires, or products that show signs of wear, installation, or damage not caused by us.

3. Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, a refund will be issued to your original payment method within 5–10 business days.

4. Return Shipping

Customers are responsible for return shipping costs unless the return is due to a TreadCove error or a defective item. We recommend using a trackable shipping service.

5. Exchanges

We only replace items if they are defective or damaged. Please email info@treadcove.com to request an exchange.

6. Contact for Returns

To initiate a return or inquire about eligibility, contact us at info@treadcove.com with your order number and reason for return.